Question 1

How do I book an appointment at Vernon Skin Clinic?

Accepted Answer

You can book an appointment by calling any of our three locations directly, sending a WhatsApp message, or visiting the clinic in person. Walk-ins are accepted, but appointments are recommended to minimize wait times. Our Banjara Hills number is +91-9100017565, Manikonda is +91-9100017567, and Gachibowli is +91-9100017566.

Question 2

What are your consultation charges?

Accepted Answer

Consultation fees vary by doctor and treatment type. Please contact the specific location for current consultation rates. The consultation fee covers a thorough examination, diagnosis, and a personalized treatment plan. Treatment costs are discussed separately during the consultation.

Question 3

Do you accept insurance?

Accepted Answer

Most dermatological and cosmetic procedures are not covered by insurance in India. However, certain medical conditions may qualify for insurance coverage. Please check with your insurance provider and bring your policy details to the consultation for clarification.

Question 4

What are your clinic hours?

Accepted Answer

All three Vernon locations are open 7 days a week, from 11:00 AM to 9:00 PM. This includes weekends and most public holidays. We recommend calling ahead on major holidays to confirm availability.

Question 5

Who performs the procedures at Vernon Clinic?

Accepted Answer

All procedures are performed by or directly supervised by our team of qualified physicians. We do not delegate surgical or critical procedural steps to technicians. This is a core principle of Vernon Clinic.

Question 6

How much does a hair transplant cost?

Accepted Answer

Hair transplant costs depend on the number of grafts required, the technique used (FUE, FUT, or DHI), and the complexity of the case. A precise quote is provided after the in-person consultation where our doctors assess your donor area, hair loss pattern, and treatment goals. Repair cases typically cost more than primary transplants due to their complexity.

Question 7

What is the difference between FUE, FUT, and DHI hair transplant?

Accepted Answer

FUE (Follicular Unit Extraction) involves extracting individual follicular units with a micro-punch — no linear scar, versatile for most cases. FUT (Follicular Unit Transplantation) removes a strip of tissue from the donor area, yielding more grafts per session but leaving a linear scar. DHI (Direct Hair Implantation) uses a Choi implanter pen for simultaneous channel creation and graft placement — ideal for maximum density in hairline work. Our surgical team often combines techniques for optimal results.

Question 8

How long does a hair transplant take to show results?

Accepted Answer

Transplanted hair goes through a shedding phase in the first 2-4 weeks (this is normal). New growth typically begins at 3-4 months, with noticeable improvement by 6-8 months. Full results are visible at 12-14 months. PRP/GFC sessions during the growth phase can enhance graft survival and overall density.

Question 9

What is Pico laser and is it safe for Indian skin?

Accepted Answer

Pico laser delivers energy in picoseconds (trillionths of a second), which is 100x faster than traditional nanosecond lasers. This ultra-short pulse creates a photoacoustic effect rather than a photothermal one, meaning it breaks down pigment without generating excessive heat. This makes it significantly safer for Indian skin types (Fitzpatrick IV-VI), which are prone to post-inflammatory hyperpigmentation with heat-based lasers.

Question 10

How many Pico laser sessions do I need?

Accepted Answer

The number of sessions depends on the condition being treated. Pigmentation disorders like melasma typically require 4-6 sessions, spaced 3-4 weeks apart. Tattoo removal may require 6-10+ sessions depending on ink colors and depth. Acne scars generally respond well to 3-5 sessions. Our doctors will provide a realistic session estimate during consultation.

Question 11

Is Botox safe? How long does it last?

Accepted Answer

Botox (botulinum toxin) is one of the most studied aesthetic treatments in the world with a strong safety profile when administered by a trained physician. Results typically last 3-6 months. At Vernon, all Botox injections are performed by our physicians — never by technicians. Our team's advanced training and experience brings precision that minimizes risks and maximizes natural-looking results.

Question 12

What skin conditions do you treat?

Accepted Answer

Vernon Clinic treats the full spectrum of dermatological conditions including acne and acne scars, eczema, psoriasis, vitiligo, fungal infections, warts, moles, cysts, lipomas, rosacea, hair loss (alopecia), dandruff, hyperpigmentation, melasma, and pediatric skin conditions. Both medical and surgical dermatology services are available.

Question 13

Do you treat children?

Accepted Answer

Yes, our dermatologists have experience in pediatric dermatology. Common conditions treated include eczema, atopic dermatitis, birthmarks, warts, and fungal infections. We provide a comfortable, child-friendly consultation experience.

Question 14

What is PRP therapy and how does it help with hair loss?

Accepted Answer

PRP (Platelet-Rich Plasma) therapy involves drawing a small sample of your blood, processing it in a centrifuge to concentrate the platelets, and injecting the platelet-rich fraction into the scalp. Platelets release growth factors that stimulate dormant hair follicles, improve hair thickness, and promote new growth. It is effective for early-stage hair loss and as a complement to hair transplant surgery. GFC (Growth Factor Concentrate) is a newer, more refined version of PRP with higher growth factor concentration.

Question 15

Can I get a virtual consultation?

Accepted Answer

We offer preliminary virtual consultations via WhatsApp video call for patients who cannot visit in person, particularly for initial assessments and follow-up appointments. However, certain procedures — especially hair transplant planning, which requires donor area assessment — require an in-person visit for accurate evaluation.

Question 16

What should I bring to my first appointment?

Accepted Answer

Please bring any previous medical records, lab reports, or photographs related to your condition. If you are currently taking medications (including topical treatments), bring a list or the actual products. For hair loss consultations, avoid applying styling products or hair fibers on the day of your visit, as they can interfere with the scalp examination.

Question 17

Do you offer EMI or payment plans?

Accepted Answer

Yes, we offer EMI options through select banking partners for major procedures like hair transplant surgery. Details about available EMI plans, interest rates, and eligibility are provided during the treatment consultation. Please ask our Care Coordinators for current EMI options.

Question 18

Is there parking available at your clinics?

Accepted Answer

Yes, all three locations have parking facilities nearby. Banjara Hills (Uptown Banjara building) and Gachibowli have building parking. Manikonda (Fortune Towers) also has nearby parking. Our team can provide specific parking directions when you book your appointment.

Question 19

What is the cancellation policy?

Accepted Answer

We request at least 4 hours notice for cancellations or rescheduling. For surgical procedures like hair transplants, which require advance preparation, we ask for at least 48 hours notice. There are no cancellation fees for standard consultations.

Question 20

Why is Vernon Clinic different from other skin clinics?

Accepted Answer

Three key differences: (1) Surgeon-led — our doctors have dual training in surgery and dermatology, performing all critical procedural steps. (2) No technician delegation — unlike clinic chains, we never delegate surgical steps to unqualified staff. (3) International standards — UK training, ISHRS membership, and official Menarini trainer status ensure protocols match global best practices.

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